Queensberry Bay Promise

We may not always make it perfect. .
. . (we’re only human after all and things do go wrong from time to time)

. . . but we undertake that we will always try:

  • to make our guests feel special and valued and – above all – welcome
  • to listen to feedback and constructive criticism and search constantly for ways to improve our guests’ experience
  • to nurture our staff and allow them to grow with us in confidence & knowledge
  • to protect the vulnerable, including wild & other animal life
  • to exceed our guests expectations in everything we do.

-John and Joanne