Queensberry Bay Promise
We may not always make it . .
. . (we’re only human after all and things do go wrong from time to time) . . . but we undertake that we will always try:
- to make our guests feel special & valued & – above all – welcome
- to listen to feedback & constructive criticism & search constantly for ways to improve our guests’ experience
- to nurture our staff and allow them to grow with us in confidence & knowledge
- to protect the vulnerable, including wild & other animal life
- to exceed our guests expectations in everything we do.
John and Joanne